Bilingual Receptionist
FurstStaffing is looking for a Bilingual Receptionist.
This
is the first point of contact for guests and clients. This role provides administrative and customer service support, ensures the front desk is professionally managed, and helps coordinate essential communication between clients and program staff. The ideal candidate will be organized, approachable, and deeply committed to providing excellent service in a fast-paced, mission-driven environment. Must be Bilingual in English/Spanish. This is a Furst-to-Hire opportunity.
Hours:
8:30am to 5pm Mon-Thurs; 8:30am to 2pm on Friday
Pay:
$17.50; increase when hired in
Essential Job Functions:
- Provide friendly, welcoming, and professional service to all guests and callers
- Manage front desk operations, including answering phones, routing calls, checking voicemail, and greeting walk-ins
- Assist with mail scanning, logging, and filing processes
- Prepare and send application packets upon request
- Maintain accurate records and logs; check and date-stamp drop box items daily
- Maintain the cleanliness and organization of the front desk, lobby, and guest areas
- Assist in training staff on front desk operations as needed
- Communicate respectfully and impartially
- Keep up-to-date on agency programs, policies, and procedures
- Maintain a high level of confidentiality
- Ensure coverage of the front desk
- High school diploma, associate's degree preferred
- Minimum two (2) years of customer service experience
- Must be Bilingual
- Strong knowledge of local community resources
- Excellent verbal and written communication skills
- Strong problem-solving and analytical skills
- Proficiency with computers and office software (e.g., Microsoft Office)
- Ability to type at least 30 words per minute
- Ability to lift up to 30 pounds and perform physical tasks (sit, stand, bend, twist)
- Valid Illinois driver’s license and vehicle insurance
If you are interested in the Bilingual Receptionist, please apply here. If already registered with FurstStaffing, please contact Courtney or Denessa at 815-229-7810.
