11/14/19 CJ reopened assuming she would want us to look for someone asap. She wants to put the call on hold for a while to talk it over with her President
Courtney,
Let's go ahead and put a hold on reopening the position. I wanna talk to our president and let him know what's going on as far as the difficulties getting a person for this position with hours / pay. I'll get back to you as soon as I can.
Thank You,
Leah Presslor
Call offs to Leah Presslor
Phone: 815.398.5115
Email: LeahP@toddtransit.com
PT / M-F / $11.50 / TTH Likely hours 3pm to 9:30p but may have some flexibility. ***This position is to replace Margaret Downing
Second Shift (3PM – 8:30PM)
Interviews upon request
Reporting to Leah also
SUMMARY:
FurstStaffing is looking for a Customer Service Representative to perform customer service duties for a freight delivery company. The successful candidate will be a detail-oriented individual who enjoys learning new things. This is a 2nd shift, Full-Time position.
JOB DESCRIPTION:
The Customer Service Representative will work in the customer service department. The Customer Service Representative will be responsible for the following job functions:
• Monitoring client emails for pickup up alerts
• Generating freight bills from bills of lading (requires accuracy)
• Entering proof-of-delivery information into the computer
• Performing multi-source data-entry
• Scheduling pick ups for delivery
• Answering customer inquiries
• Handling other customer service responsibilities as needed
A successful candidate for the Customer Service Representative opportunity will possess the following skills and qualifications:
• High School Diploma or GED
• Strong communication skills
• Clerical Assessments
Pay for this Furst-to-Hire opportunity is $11.50. Please contact Dianna with FurstStaffing, in Rockford, to learn more about the Customer Service Representative position, at 815-229-7810.
FREIGHT BILLING
PT / Mon - Fri
4PM until job is done, not later than 8:30
$11.50/HR
Call offs to Kathleen 398-5115. or Leah (after 9/30/18, when Kathleen retires) 815-398-5115
kathleens@toddtransit.com; leahp@toddtransit.com
Full Time - AM Freight Billing & Customer Service from 05:30 AM - 1:30 PM - Starting at $11.50/hr.
TH CUSTOMER SERVICE/FREIGHT BILLING
per client email: "Looking for an energetic, dependable peson, who has good DE skills, good verbal & written communication skills & computer exp.
OLD Order Info
From previous order. I need someone who is computer savvy, energetic to handle detailed work w/ urgency, good communication skills, as they will be speaking w/ our customers and working closely with them in setting up expedited shipments; clear and concise communication with a positive tone. We're a multifaceted company, and the applicant needs to be as quick study.
from older order:
Will be monitoring client email screen from which she will enter pickup up alerts and answer cust. inquiries. Will aslo learn how to generate a freight bill from a Bill of Lading and enter proof-of-delievery info into the computer. Must be dependable, energetic, quick learner & accurate!
Customer service & freight billing (generating freight bills on which the freight moves to delivery, must be accurate. Excellent phone skills, positive courteous attitude, good grammar & etiquette. Basic basic Excel.
Must be dependable. Able to work professionally w/ all types of personalities. Will work in office that can be fast paced & pressure of time deadlines, continual interruptions & demanding customers. Teamwork - will be expected to do whatever it takes to get the job done, without being concerned whether it's "my job."
Strong/accurate DE, numerical/alpha filing skills and professional phone manner, computer literate, able to work inf ast paced env. & be team oriented. Client wants someone w/ basic common sense & strong work ethic (dependable), must be able to learn to prioritze and multi-task, take pride in their work and can work w/ various personalities. Must be able to work w/ little supervision, so must be self-disciplined to stay focused on their work and not take personal clls. Must be a quick learner and willint to do all tasks following company procedure. Accurary and dependability are crititcal. Able to handle detailed work & follow instructions. Cand. who accepts will need to take copius notes while being trained.
*ALL CAND. MUST BE TESTED FOR AlphaNum DE, speed is not the most important factor, but must be ACCURATE!
EEs are NOT allowed to take smoking breaks.
*EE will complete FurstStaffing timecard; Kathleen will forward wkly TC to Payroll on Monday.
Must be given Todd dress code.
OK to wear jeans on Fridays.
**client wants us to EMAIL their invoice on Wednesday
