Bilingual Case Manager – Illinois Welcoming Center (IWC)
The Illinois Welcoming Center (IWC)
provides culturally responsive, comprehensive services to immigrant and Limited English Proficient (LEP) communities. We are seeking a bilingual (English/Spanish)
Case Manager
to support individuals and families in accessing public benefits and achieving greater self-sufficiency.
Schedule:
Monday-Friday 8am-4:30pm
Pay: $17.50
Benefits: Furst Benefits
Key Responsibilities:
Conduct outreach and educate community members on available public benefits, including SNAP, Medicaid, and All Kids
Assist clients with applications, documentation, and interpretation as needed
Provide holistic case management, including assessments, referrals, follow-up, and service coordination
Build partnerships with community organizations and present at informational sessions
Deliver culturally appropriate services and support program outreach, including Spanish-language media
Respond to crisis situations and connect clients to immediate resources (housing, food, mental health, employment)
Maintain accurate client records and follow up with agencies to ensure timely case processing
Participate in team meetings, trainings, and ongoing professional development
Qualifications:
Associate’s degree in Human Services or related field with 4+ years of experience
Bilingual fluency in English and Spanish (required)
Knowledge of Illinois public benefits; DCFS familiarity a plus
Experience working with immigrant or diverse communities
Strong communication, organizational, and crisis intervention skills
Ability to collaborate with community partners and support organizational mission
Basic computer proficiency
Additional Requirements:
Ability to travel between offices in Ogle and Winnebago Counties
Valid Illinois driver’s license and insurance
Ability to lift up to 30 pounds and perform routine physical tasks
Commitment to at least 15 hours of annual professional development
Why Join IWC:
Join a mission-driven team making a direct impact in the community. At IWC, you’ll help individuals and families access critical resources while growing your professional skills in a collaborative, supportive environment.
Courtney/Denessa
We have a position opening soon. Attached is a job description. This position will pay $17.50 per hour while the person is with the staffing agency, $18.00 per hour once hired on permanently. This is a full-time, hourly position. Due to the needs of the program, we will require the candidate to be bilingual Spanish. If you have any questions, please let me know.
Sincerely,
Peter Smith | Human Resource Manager
T: 779.210.4602 F: 815.968.9858
