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Receptionist / Office & Customer Support

Location:

Rockford, Illinois

Posted:

09-Jun-2026

Employment Type:

Temp to Hire

Industry:

Administrative & Office

Job Number:

101355

Pay Rate:

$18.00 - $18.00 Hourly

Job Description

Receptionist/Admin Support 

Pay:$18/hour
Schedule: M-F

  • Option 1: 9:00 AM – 5:00 PM (30-minute lunch)
  • Option 2: 8:30 AM – 5:00 PM (1-hour lunch)

Start Date: ASAP
Location: Rockford, IL (in-office)

Overview

Our client, a reputable title company, is seeking a professional and detail-oriented Receptionist / Administrative Support Specialist to serve as the first point of contact in their Rockford office. This individual will play a key role in maintaining a welcoming front office while also supporting operational teams with data entry, order processing, and document production.

This is a great opportunity for someone who enjoys a mix of customer interaction and focused administrative work in a team-oriented environment.

Key Responsibilities

Front Desk & Client Relations (Primary)

  • Greet clients, realtors, lenders, and visitors in a professional and welcoming manner
  • Answer, screen, and route incoming phone calls efficiently
  • Manage incoming/outgoing mail, packages, and deliveries
  • Maintain a clean and organized reception area

Order Department Support (As Needed)

  • Assist during high-volume periods or team coverage gaps
  • Enter and log title search orders accurately
  • Review incoming order requests for completeness and accuracy prior to processing

Typing & Production Support (As Needed)

  • Input and generate title commitments using company software
  • Accurately enter legal descriptions, requirements, and exceptions
  • Proofread documents to ensure quality and accuracy standards are met

Qualifications

Required

  • 1–2 years of administrative, receptionist, or data entry experience
  • Strong typing speed and accuracy
  • Excellent attention to detail, especially with names, numbers, and legal descriptions
  • Ability to multitask between front desk duties and detailed data entry work

Preferred (Not Required)

  • Experience in real estate, legal, title, or banking industries
  • Familiarity with SoftPro or Laredo software

Soft Skills

  • Dependable, punctual, and professional
  • Strong customer service mindset
  • Team player with a “no task too small” attitude
  • Ability to adapt and support multiple departments

How to Apply

Please submit your resume for consideration. Qualified candidates will be contacted for next steps.

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FurstStaffing is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

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FurstStaffing is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

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